FAQs
Moving Should Be Simple
At Careful Movers, we believe that moving should be as painless and simple as possible. That’s why we are open, honest, and transparent with all of our policies and procedures. With our team of San Antonio moving experts, you’ll never get a surprise fee or policy, and we set forth clear expectations from the start.
Here are some of the most popular questions our customers have about our full-service moving company in San Antonio, TX. If your question isn’t listed, we encourage you to contact us today for more information. Our local movers are happy to answer any questions you may have, as we understand you need to make an informed decision when selecting a moving company to help you.
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How much will your full moving services cost me?
Well, it depends. We would like to give a simple answer for everyone over the Internet, but every situation is different. Some people have larger homes than others. Some people require just moving; others may need a full-service moving transition. There just isn’t a one-size-fits-all answer.
As a full-service moving company and packing company, it can be difficult to pinpoint an exact price online. However, what we do offer is a FREE moving assessment by one of our trained advocates so we can customize our service to your individual needs and give you an estimate based on your specific situation.
Do you provide senior relocation services?
Absolutely! We proudly offer senior downsizing, moving, and relocation services to our customers in the San Antonio, TX area. Learn more about what our senior moving services include here.
Do your local movers charge a flat rate or by the hour?
Moving services are charged per hour and the rates do vary based on which moving services are required. There are NO hidden fees. We recommend setting up a FREE pre-move assessment to get an accurate estimate. Setting up an assessment is a no cost, no commitment way to evaluate your moving needs. Call (210) 308-MOVE for more information about our full-service moving & packing company.
Do your residential movers charge for an in-home estimate?
Not at all! Our residential movers offer in-home assessments in San Antonio free of charge. No contracts, no hidden fees – our residential movers will ensure you have a free estimate on your upcoming moving services.
Can your full-service moving company move BIG items, like pianos, safes, or grandfather clocks?
Of course! Our local movers are skilled and trained to carefully move these items to make the transition as easy as possible. An additional fee may apply to move especially large items such as these. You can learn more about this by contacting our local movers for a free estimate.
How do I know I can really trust these commercial movers and residential movers?
At our full-service moving company, each one of our moving professionals undergoes a rigorous background check prior to employment. As a senior transition company, we hold our employees to a very high standard. We value your safety and the safety of your valuables, which is why we thoroughly vet our residential movers and commercial movers.
What forms of payment do you accept?
We accept cash, checks, or any major credit cards as a method of payment for our moving services in San Antonio, TX.
Does your packing company provide boxes as part of your moving services?
As both a moving and packing company, our local movers can provide boxes in various sizes and types; however, there is an additional cost per box. Once the move is complete, the boxes are yours to keep!
We DO, however, provide moving crates at no cost to you. These FREE crates can be used to assist with your items for the duration of the move. Because they are free, however, we do require that they be returned upon completion of our moving services.
I have an item that needs to be taken apart to move. Can your local movers bring tools?
Our commercial movers and residential movers can provide the necessary tools to assist in taking apart and re-assembling your furniture. We’ll try to get this information when you call to book a move or during the free assessment, so we can come prepared with all the necessary items.
Are you able to move a hospital/motorized bed for senior relocation services?
Yes, unless the bed is a rental/DME, In that case, you will need to contact the company from which you received it.
Is your moving company insured?
Yes, Careful Movers, Inc. is an insured, licensed, and bonded business. We’re an incredibly reliable full-service moving & packing company serving the greater San Antonio, TX area. To learn more about our commercial and residential moving services, contact us today!